At Embroidery Factory, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you interact with our website or services:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information

b. Non-Personal Information

We may collect non-personal information such as:

• Browser type and version
• Device type
• Operating system
• IP address
• Cookies and usage data

2. How We Use Your Information

The information collected may be used for:

• Fulfilling your orders and providing services.
• Sending order confirmations, invoices, and customer support communications.
• Improving website functionality and user experience.
• Marketing and promotional purposes (with your consent).
• Complying with legal obligations.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers).
• Legal authorities if required by law or to protect our rights.
• Third parties as part of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications.
• Withdraw consent for data processing.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”